Senior Business Transformation Analyst

SUMMARY

Strong analytical skills, project management, and working with diverse stakeholders are essential.

PRIMARY RESPONSIBILITIES

The Senior Business Transformation Analyst is responsible for identifying business problems and implementing data-driven solutions to improve organizational performance. Key responsibilities include:

• Problem Identification: Conducting research, root cause analysis, and assessments to identify business pain points, areas of inefficiency, and potential areas for improvement.
• Data analysis: Analyzing data to understand patterns, trends, and root causes of business problems. Utilizing data visualization tools and statistical analysis to communicate insights effectively.
• Stakeholder management: Building relationships with stakeholders to understand their needs, gather requirements and communicate project updates.
• Project Execution: Work with a Project Manager (or in some cases play the role of a PM) to lead cross-functional teams to ensure successful project delivery and the achievement of business goals.
• Solution Design: Developing innovative, data-driven solutions to address business problems. Designing, testing, and iterating business process solutions that are corrective and preventive using agile methodologies.
• KPI Design: Understand the telemetry available and create measurable Key Performance Indicators to track the success of solutions and ensure they meet desired outcomes.

• Bachelor’s or Master’s Degree in a relevant field such as Business, Economics, Data Science, Industrial Engineering or Computer Science.
• At least 5 years’ experience delivering in a Business Analyst role within a Business Transformation setting with experience in defining and tracking KPIs to measure success of business transformations.
• Hands-on experience in Process Mapping and Process Re-engineering methodologies such as Value Stream Mapping or Lean Six Sigma techniques such as DMAIC etc
• Excellent communication skills (verbal and written), with the ability to actively listen, influence, negotiate and coach with both technical and non-technical audiences and fosters collaboration to enable win-win solutions
• Demonstrated experience in ownership, accountability and a learning mindset along with planning and organization skills.
• The ability to synthesize and analyze information and data to identify and facilitate problem solving, evaluate complex scenarios and identify win-win solutions.
• Must be willing to work in a fixed Night Shift Schedule
• Must be willing to work in a Hybrid Set Up work arrangement (6 months on site and Hybrid after)