Executive Assistant - Events/Programs/Logistics

Work Setup: Hybrid

Work Schedule: Monday – Friday; 09:00 AM – 06:00 PM PH Time Zone

Salary Budget: Php 40,000.00 – 50,000.00 gross salary package

QUALIFICATIONS:

• Bachelor's degree required.
• Minimum of 2-3 years' work experience, preferably in a customer facing role.
• Hospitality or event management experience is a plus.
• Strong oral and written communication skills.
• Naturally curious and a quick, agile learner.
• Sociable and service oriented.
• Strong time management skills and able to manage multiple, competing priorities in a dynamic environment.
• Strong team orientation.
• Outstanding organizational skills and attention to detail.
• Ability to handle adverse and unexpected situations in a composed and professional manner.
• Ability to adapt to and initiate change in a fast pace & agile environment.
• Working knowledge of MS Office products.

RESPONSIBILTIES:

• In partnership with the Council Relations Executive (CRE), proactively ensure that each member fully participates in their Council, leveraging the value of each council seat.
• In collaboration with CRE and Program Directors, develop a plan for how TCB will connect content and other resources to address Members' business needs.
• Working with your Program Director and CRE, ensure all written communication to Members (meeting agendas, etc.) are well written, high quality and engaging.
• Analyze Member feedback from Council meetings and work proactively with your Program Director and CRE to continuously improve the Member experience.
• Working with the Program Director and CRE, ensure Council discussion highlights are captured and shared with Members as Highlights.
• Working with the CRE, ensure meeting evaluation feedback is addressed and incorporated into future meeting planning.
• Attend Council meetings on-site, other meetings as needed.

• Track engagement and retention metrics in the CRM (Sugar) to ensure accurate information related to Members that are: at risk, new, replacement, Center affiliates, previous Members.
• Proactively identify at-risk Members and work with Program Director and CRE to execute a retention or replacement plan.
• Report Member engagement, attendance, and retention data using TCB systems.

• Ensure meeting materials meet TCB guidelines, and are reported out to the Members on the appropriate timeline and channel (11/6/1, Communities).
• In support of the CRE and Program Director, plan and prepare, partnering cross-functionally as necessary, to ensure precise logistics for Council meetings, resulting in a high-quality Member Experience. This includes facility setup and scope, vendor coordination for food, beverages, accommodations, transportation, AV/tech support, materials, and hospitality/entertainment for various meeting formats.
• Meetings held at a Member's facility.
• Meetings held at a hotel or other public venue.
• Meetings held virtually, using remote technology.
• Hybrid meetings that combine remote and in-person attendance.
• To secure hotel accommodations (and meeting space when needed), restaurants and/or group activity and ground transportation.
• Communicate Member problems as they arise with CRE and Program Director, and proactively work to resolve issues.
• Track attendance and Member feedback.
• Manage regular cost forecasts.
• Execute each meeting within budget.
• Continuously seek opportunities to improve our process and enhance the Member experience.

• Support the Associate Director in any way necessary to achieve the goals of the department.
• Other duties as assigned.
• Support the team in achieving annual revenue, engagement and contribution goals:
• Meeting Planning and Attendance
• Expense Management
• Member Retention
• Accounts Receivable

If this sounds like you, then what are you waiting for? Come, join us!

1. Genuinely caring Leadership Team
2. Competitive salary package
3. Company-provided full set-up for desktop/laptop with backup internet
4. HMO on the first day of hire
5. 15 Vacation Leaves and 5 Sick Leaves
6. Annual Performance Reviews
7. Unlimited Employee Referral Incentives
8. Employee Loan Facilities
9. Social Clubs and Interest Workshops
10. Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
11. Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

Website: https://boomering.ph/

Career Portal: https://boomering.zohorecruit.com/jobs/Careers

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