Application & DFS Lead (Digital Financial Services)

Job Title: Application & DFS Lead

Job Description:

The role also requires strong project management experience to drive implementation, stakeholder coordination, and timely delivery of DFS projects.

Key Responsibilities:

1. Digital Wallet & DFS Operations

• Lead project implementation and support of e-wallets biller services integration.
• Monitor digital wallet performance, transaction integrity, and fraud prevention controls.
• Coordinate with vendors, regulators, and internal teams for DFS compliance.

1. Application Management

• Lead deployment, configuration, and maintenance of DFS-related applications.
• Document workflows, compliance notes, and audit-ready reports.

1. Project Management

• Plan, execute, and monitor DFS-related projects from initiation to closure.
• Define scope, timelines, deliverables, and resource allocation.
• Manage cross-functional project teams and vendor coordination.

1. Compliance & Risk Management

• Ensure adherence to financial regulations, IT security standards, and audit protocols.
• Support compliance initiatives (e.g., ISO 27001)

1. Leadership & Coordination

• Supervise DFS support staff and coordinate cross-functional teams.
• Provide training and guidance on DFS processes and application usage.
• Act as the primary point of contact for DFS-related escalations.

Qualifications:

• Education: Bachelor’s degree in IT, Computer Science, Finance, or related field.
• Experience: At least 3 years in IT applications, fintech, or DFS operations.
• Project Management: Proven experience in leading IT/DFS projects, preferably with

ITIL, PMP, or Agile certification.

Skills & Competencies:

• Strong knowledge of digital wallets and fintech platforms.
• Experience in transaction monitoring, fraud detection, and compliance reporting.
• Solid project planning, execution, and stakeholder management skills.
• Analytical mindset with problem-solving ability in financial technology.