B2B Financial Customer Service
Our Clients Quezon City
We are looking for a dedicated and customer-focused Financial Customer Service Representative to support UK-based banking and financial accounts. The ideal candidate will have experience in handling financial or banking inquiries within a contact center environment and demonstrate strong communication and problem-solving skills.
Key Responsibilities- Handle inbound and/or outbound customer inquiries related to UK financial or banking accounts
- Provide accurate information regarding account details, transactions, and services
- Resolve customer concerns efficiently while maintaining high service standards
- Ensure compliance with financial policies and data security guidelines
- Deliver professional and assertive communication when dealing with international customers
- Maintain documentation of customer interactions in the system
- Bachelor’s Degree (required)
- 1–2 years of US/UK banking or financial account experience in a contact center environment
- Strong problem-solving skills
- Good and assertive communication skills
- Solid understanding of customer service principles
- Comfortable dealing with international customers
- Exposure to US or UK banking industry
Nityo InfotechQuezon City
About the role
Nityo Infotech Services Philippines Inc. is seeking a dedicated Customer Service Representative to join our team in Quezon City, Metro Manila. This is a full-time position where you will be the primary point of contact for our...
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We are looking for a dedicated and customer-focused Financial Customer Service Representative to support UK-based banking and financial accounts. The ideal candidate will have experience in handling financial or banking inquiries within a contact...