[ref. f89496820] Group Team Lead/Sr. Team Lead for Telco Account
Private Advertiser Makati Full-time
Group Team Lead — Makati
Ayala Avenue, Makati, PH
GTLs are responsible for supporting the Senior Program Manager with managing Team Leaders
as well as all other program management activities. Their responsibilities include:
- Handles daily site operations
- Manages and evaluates TL performance and creates development plans for them, including coaching and mentoring
- Monitors team progress and reports issues to the Program Manager
- Sets team targets and ensures effective execution
- Drives leadership huddles
- Identifies opportunities for continuous process improvement and innovation
- Ensures team adherence to company policies
- Strategizes to motivate employees through rewards and recognition
- Conducts regular Client Business Reviews
- Creates reports and presentations, including coordinating with internal departments for preparing for such business reviews
- Helps prepare and manage Billable Hours Reports, ensuring accuracy and timeliness
- Reports issues to the Program Manager and to the appropriate department
- Performs additional duties as assigned required to contribute to continued growth
- Shall discharge such other duties and responsibilities assigned by the Immediate Head,
- Department Head and higher authorities/top management.
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Job Description
Description
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