Sales Support Specialist/Order Management Specialist

This is not a commission-based role but rather a critical support position in the sales cycle.

Key Responsibilities:

• Enter and process customer orders accurately and in a timely manner.
• Support the sales team with order-related inquiries, documentation, and follow-ups.
• Ensure compliance with internal sales processes and AT&T ordering systems.
• Coordinate with internal departments to resolve order or service-related issues.
• Maintain accurate records in CRM systems (e.g., Salesforce, HubSpot).
• Deliver excellent customer service while maintaining a customer-first mindset.

Required Skills & Experience:

• Proven experience in the telecommunications or IT services industry.
• Familiarity with AT&T’s sales processes, ordering systems, and product portfolio (highly preferred).
• Strong proficiency with CRM software (e.g., Salesforce, HubSpot).
• Exceptional organizational skills and attention to detail.
• Excellent written and verbal communication skills.

Personal Attributes:

• Highly motivated and able to work effectively in a fast-paced environment.
• Strong problem-solving and critical thinking abilities.
• Ability to work both independently and as part of a team.
• Customer-focused mindset.

Work Location: Jayden Center Building, 402 M.C. Briones St., Tipolo, Mandaue City, Cebu

Send your resume to [email protected] and tell us why you’re the perfect fit for this exciting role!