Shopify Host/Website Manager
MySource BPO Solutions Phils Inc. Mandaue
Key Responsibilities
- Store Management: Oversee daily operations of the Shopify store, including monitoring site performance, troubleshooting issues, and coordinating with technical support as needed.
- Product & Content Updates: Upload new products, update product descriptions, pricing, and imagery to ensure accuracy and consistency.
- Customer Experience: Ensure seamless navigation, checkout functionality, and mobile responsiveness to create a positive shopping experience.
- Design & Branding: Collaborate with marketing/design teams to implement promotional banners, campaigns, and seasonal updates.
- Order Management: Support order processing, returns, and inventory updates to maintain smooth fulfilment.
- Analytics & Reporting: Monitor store analytics, track KPIs (conversion rates, traffic, sales), and provide insights to improve performance.
- Customer Support: Assist with customer queries related to online shopping, escalating issues where necessary.
- Experience with Shopify platform (required).
- Strong understanding of e-commerce best practices.
- Familiarity with digital marketing tools (Google Analytics, Meta Ads, email marketing platforms).
- Excellent attention to detail and organisational skills.
- Strong communication skills and ability to work collaboratively.
- Customer-focused mindset with problem-solving ability.
Note: When sending resume on email kindly include the position you're applying for as the Subject
We also accept walk-in applicants. The interviews and assessments are from Mondays to Fridays from 7 PM to 10 PM.
We are located at 4th Floor Ng Khai Bldg. Hernan Cortes St., Mandaue City.
You may also contact this number 09311264936 / 09171482826.
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