Customer Propositions Manager/Head - Insurance

• Leads the development and execution of compelling and innovative customer centric proposition and program across customer needs (protection, health, savings, and investment) vis-à-vis life stage, and ensure product offerings are aligned with the customer value proposition.
• Ensures that execution is supported by research on customer trends, market opportunities, technological advancement, competitor landscape and analysis of customer and policy data to drive differentiation and facilitate informed decision making amongst the Management team.

• Manages the planning and implementation of customer campaigns and programs that aim to deliver the company's unique proposition across touchpoints
• Leads cross-functional team comprising of Products, Operations, Marketing, and Distribution in translating proposition to product features and experience design; defining the go-to-market strategy to achieve overall business objectives.
• Partner with external vendors to acquire skills, systems, services to enable the company to deliver and implement the defined proposition to its key customer segments

• Monitor and analyze key performance indicators and identify and address performance gaps and implement corrective actions to ensure that the company meets its long term business objectives

Be part of a multinational insurance companyCompetitive salary & benefits

• Project Management
• FLMI, an advantage
• Strong leadership skills, entrepreneurial mindset and highly flexible and adaptable to changing business needs
• Highly influential, collaborative, organized, and resourceful
• Strong analytical and problem solving skills
• Data-driven and can effectively communicate complex information to different audiences
• At least 5 years' cumulative working experience in Banking and Finance, Insurance, Telecommunication, eCommerce, or equivalent industries; with atleast 5 years' experience in managing high performing teams
• Product marketing experience, an advantage

A leading life insurance provider in the Philippines offers a variety of financial solutions, including life protection, health coverage, and investment-linked insurance plans. It operates under a multinational insurance group and distributes its products primarily through licensed agents and financial advisors across the country.

• Opportunities for career growth and development
• Competitive salary and benefits
• Hybrid set up (two days in office per week)