AU Insurance Processor (For Pooling) | Hybrid (2x a week onsite) - Eastwood, QC - Manila
Intogreat Solutions are currently looking for a proactive and detail-oriented Insurance Processing Support professional to join our team. If you're passionate about operational efficiency, have experience in insurance policy process, insurance administration, and thrive in a structured environment, this role is for you!
This position plays a key part in supporting our insurance team by handling essential processing tasks that ensure accuracy, compliance, and smooth day-to-day operations. You'll be a valued part of our back-office support team, contributing to our commitment to excellence in client service.
About the Role
As an Insurance Processing Support Officer, you will be responsible for managing the back-end processing and administrative functions that support the delivery of general insurance services. Your day-to-day tasks will include data entry, document preparation, policy processing, and record management—all critical to maintaining a high standard of operational integrity.
This role is ideal for someone with experience in insurance administration, policy processing, or back-office support, particularly in the Australian general insurance industry.
Key Responsibilities:
- Process new policies, renewals, endorsements, and cancellations accurately and on time.
- Respond to broker and customer inquiries, escalating complex issues when needed.
- Ensure compliance with company policies and regulatory requirements.
- Generate basic reports and assist with reconciliations.
- Prepare and manage insurance documentation and correspondence.
- Collaborate with underwriting, claims, and customer service teams.
What We’re Looking For:
- Must have 2+ years' experience in AU General insurance
- Experience in handling multiple non-life insurance lines is highly preferred
- Proficient in using insurance software
Benefits
Why IntoGREAT?- Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.
- Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
- Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles
Ready to Shape the Future?
Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!