Sales Operations Specialist (Sales Support CRM) | Competitive Salary | Ortigas

SALES OPS / STRATEGIC ACCOUNTS SALES COORDINATOR

Ortigas | Night Shift | Full-Time

Build your career in sales operations while supporting high-value enterprise accounts in a fast-paced environment. This role focuses on contract preparation, stakeholder coordination, and ensuring seamless execution of customer solutions.

ABOUT ACQUIRE INTELLIGENCE

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

A SNAPSHOT OF YOUR ROLE

You play a key role in supporting Strategic Account Managers by ensuring contracts, systems, and coordination efforts are executed accurately. This role helps drive customer satisfaction while minimizing operational and contractual risks.

• Collaborate with internal and external stakeholders to ensure optimized customer experience.
• Work closely with Strategic Account Managers (SAMs) to retain relationships and build customer loyalty
• Ensure all organizational and operational tasks are completed according to company standards.
• Maintain a comprehensive understanding of Ritchie Bros. insights, services, and transactional solutions.
• Partner with Strategic Account Managers on cross-selling activities to support growth of the customer’s portfolio.
• Resolve customer questions and concerns relating to solutions menu.
• Prepare contractual agreements between Ritchie Bros. and customers for products or services.
• Manage sensitive and confidential information.
• Facilitate insights, services, and transactional solutions.
• Identify internal business partners and act as a liaison for Strategic Accounts.

• 2+ years of experience within the following: Sales Support / Sales Administration / High-profile Customer Engagement
• Understanding of legally binding contractual language and terminology
• Proven ability to exercise independent judgement in a high volume, high pressure, deadline driven environment.
• Interpersonal skills to interface effectively with the necessary stakeholders.
• Capacity to analyze system ability to complete customer requests.
• Proactively identify areas of risk in project execution to management and escalate as appropriate.
• Work collaboratively with other team members from different disciplines and backgrounds.
• Excellence in professional verbal and written communication skills
• Advanced level understanding of MS Office and Adobe products:
• Import/export of data, mail merge
• Excel: basic formula creation, pivot tables, and v-lookup
• PowerPoint: creation of presentations
• Outlook: create address books, groups, auto-response, mail rules, shared mailbox, calendar, and task management
• SharePoint: navigation and functionality
• Teams: chat functions, calls, & meetings
• Adobe: editing & digital signatures

WHY JOIN THE A-TEAM?

Here’s what’s waiting for you:

1. HMO coverage for you and your family
2. Epic Yearly Kick-Off Parties with major giveaways
3. Recognition through our Value Awards — we celebrate your wins
4. Real career growth with opportunities for internal promotions
5. Meaningful work with talented and supportive teams

Your future matters:

• 900+ internal promotions every year
• Access to 2,700+ leadership training courses

Extra rewards along the way:

• 14th Month Pay after 5 years of continuous service
• Employee Referral Program — earn up to ₱42,000 per successful hire

Enjoy work-life balance:

• 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
• Paid Birthday Leave — celebrate your day your way

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

Laugh and Learn: We don’t take ourselves too seriously, just our results

What are you waiting for? Come for a career, stay for the fun!