Sales Operations

Set Up: Onsite

Job Summary

By equipping the sales team with the right tools, processes, and resources, the Sales Operations Associate plays a critical role in enabling business growth and delivering a smooth customer journey in a fast‑paced digital finance environment.

• Provide administrative and operational support to the sales team, including handling application and onboarding‑related concerns.
• Coordinate with Product and Sales Operations teams to ensure smooth application and order processing, tracking, and completion.
• Manage day‑to‑day issue resolution and escalation handling, ensuring timely responses and effective solutions.
• Support sales enablement by ensuring the team has access to fintech‑specific tools, processes, and resources to achieve business targets.
• Monitor and track application workflows, identifying bottlenecks and recommending process improvements.
• Maintain accurate records and reports on application status, issue resolution, and operational performance.
• Collaborate with cross‑functional teams to streamline digital processes and enhance customer and partner experience.

• Bachelor’s degree in Business Administration, Finance, Management, or related field.
• 1–3 years of experience in sales operations, support, or administrative roles.
• Experience in fintech, banking, lending, or financial services is strongly preferred.
• Strong organizational and coordination skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a fast‑paced, tech‑driven environment.
• Proficiency in MS Office and familiarity with CRM or fintech sales management tools is an advantage.

• Be part of a fast‑growing fintech company driving innovation in digital financial services.
• Gain exposure to sales operations and cross‑functional collaboration in a tech‑enabled environment.
• Opportunity to contribute directly to business growth and customer success.
• Competitive compensation and benefits package.