Sales Operations Analyst | Work from Home

We’re Hiring: Sales Operations Analyst!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Attach this together with your updated CV to become a priority applicant!

Schedule: Morning Shift

Job Description:

The Sales Operations Lead is a key member of Nexon’s Sales Strategy & Enablement team. Acting as the right-hand person (2IC) to the Manager, this role is designed for someone ready to step up and take ownership of critical sales operations functions.

You’ll be the first line of support for our sales team—helping them navigate tools, processes, and data to do their best work. You’ll also work cross-functionally to drive alignment across teams, and play a central role in improving systems, streamlining workflows, and enabling smarter decision-making.

This is a hands-on role that requires critical thinking—you’ll need to question assumptions, dig into the details, identify process gaps, and propose data-driven solutions. Curiosity, resourcefulness, and a proactive mindset are essential.

Key Responsibilities:

• Be the go-to support for sales reps and leaders—onboarding new starters, answering questions, solving problems, and enabling productivity
• Assist with administration and improvement of CRM systems (Dynamics), sales tools, and processes
• Build and maintain dashboards, analyse pipeline health, and support forecasting
• Coordinate onboarding, develop knowledge base and onboarding materials, and update the sales playbook
• Administer commission calculations and territory/account changes
• Manage the rhythm of business activities such as the monthly sales meeting, sales planning reviews, and monthly reporting packs
• Collaborate and drive alignment cross-functionally with Marketing, Finance, Service Delivery, BizOps, Technology, and across our business units.
• Identify friction points, automate manual tasks, and support AI and automation initiatives
• Champion a culture of continuous improvement and curiosity

Qualification and requirements:

• At least 2–3 years in sales operations, enablement, or revenue operations with a demonstrated record of strong YOY revenue growth during your tenure
• Demonstrated experience with CRM systems (Dynamics preferred) and process improvement
• Excellent analytical and reporting skills (you can’t live without Excel)
• Strong communication and stakeholder engagement skills
• Experience with onboarding, training, and enablement content preferred
• Exposure to AI tools or automation is a bonus
• A natural problem-solver who enjoys helping others and making systems work better
• A self-starter who takes ownership and doesn’t wait to be told what to do
• A curious learner who’s excited about new tools, technologies, and ways of working
• A collaborative communicator who builds trust and gets things done across teams
• A people-first mindset with strong interpersonal skills and empathy
• Comfortable driving alignment and influencing outcomes without formal authority
• Strong diagnostic thinking—able to question assumptions, dig into data, and spot gaps

Growth Path:

This role is ideal for someone ready to step up into a manager-level position. You’ll be supported to grow your strategic thinking, leadership capability, and technical expertise, with opportunities to influence sales results and enablement at scale.

Non-negotiable skills & requirements:

• At least 2–3 years in sales operations, enablement, or revenue operations with a demonstrated record of strong YOY revenue growth during your tenure
• Demonstrated experience with CRM systems (Dynamics preferred) and process improvement
• Excellent analytical and reporting skills (you can’t live without Excel)

Perks & Benefits (Work From Home):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**