Urgent Hiring: Quality Assurance (QA)/ Trainer (US Sales Account)
Upsell-Technologies Philippines, Inc. Cebu
UPSELL-TECHNOLOGIES PHILIPPINES, INC.
We are looking for an experienced Quality Assurance (QA) / Trainer to support a high-performing US Sales Campaign. If you have a passion for coaching, quality improvement, and developing high-performing sales teams, we'd love to hear from you!
JOB RESPONSIBILITIES- Conduct training sessions for new hires and existing Sales Agents
- Monitor and evaluate sales calls for quality, compliance, and accuracy
- Assess agent performance based on KPIs and QA scorecards
- Provide constructive feedback, coaching, and development plans
- Identify performance trends and recommend process improvements
- Collaborate with Team Leaders to improve team performance
- Prepare and maintain QA reports and training documentation
- Minimum of 2 years of experience in a Quality Assurance and/or Training role within a BPO or US sales environment
- Experience in US Health & Wellness sales campaigns is a strong advantage
- Strong attention to detail and analytical skills
- Excellent English communication skills (written and verbal)
- Experience using QA scorecards, call monitoring, and coaching tools
- Ability to deliver effective training and performance coaching
- Highly organized, objective, and results-driven
- Competitive salary package based on experience and qualifications
- Performance-based incentives
- Career growth and professional development opportunities
- Opportunity for regularization based on performance
- On-site (Cebu City)
- Flexible shifting schedule (US time coverage)
United Steel Technology International CorporationMandaue, 6 km from Cebu City
About the role
United Steel Technology (STEELTECH) Int'l Corporation is seeking a dedicated and detail-oriented QA Inspector to join our Plant Operations Team in Mandaue City, Cebu. This is a full-time position based on-site at our manufacturing...
Advanced World Systems, Inc.Cebu City
QA TESTER
We are looking for a detail-oriented QA Tester to ensure the quality and functionality of our software applications.
Responsibilities:
• Perform functional, regression, and system testing
• Create and execute test cases and test plans...
Cebu City
Job Description
Posted on 23 June 2026
We are seeking a detail-oriented and licensed QA Analyst- Non Food.The role ensures product quality, compliance with industry standards, and adherence to Good Manufacturing Practices (GMP). You will conduct...