Program Manager, Workforce Analytics

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

At Northern Trust, data drives all of our decision-making and HR is no exception. The HR Workforce Analytics team pioneers Northern Trust's approach to talent strategy and organizational growth. As a member of the team, this position will play an important role in helping leverage vast troves of data to generate insights and inform decisioning-making for internal clients across the globe.

Strong organizational skills, a strategic mindset, and the ability to influence cross-functional teams are essential for this position.

• Lead end-to-end program management for workforce initiatives tied to analytics products (e.g., workforce planning tools, talent dashboards, attrition models).
• Define program scope, goals, deliverables, and success metrics in collaboration with business stakeholders.
• Develop and manage detailed project plans, timelines, and resource allocations.
• Facilitate workshops, demos, and feedback sessions to ensure alignment and adoption of data products.
• Design and execute change management strategies to support the rollout of analytics tools and insights.
• Develop training materials, user guides, and communication plans to drive user engagement and capability building.
• Establish governance frameworks to ensure data integrity, compliance, and program sustainability.
• Monitor program performance and implement continuous improvement practices based on feedback and analytics.

• 5+ years of experience in program or project management.
• Bachelor's degree in business or technical discipline.
• Very strong experience in planning, estimating and execution using lean-agile techniques. Strong knowledge of Jira and Confluence is preferred.
• Good understanding of one or more data and cloud platforms required - Big Data/Hadoop/Spark, Data Warehouse, Data Lakes, Tableau, data ingestion tools like Abnitio and cloud technologies like Snowflake, AWS, etc.
• Very strong organizational and coordination skills along with multi-tasking capabilities to get things done in an ambiguous fast paced environment.
• Strong interpersonal skills, including relationship building within a diverse, cross-functional team.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.