Technical Supervisor

JOB DESCRIPTION

1. Purpose of the Role

The Regional Field Team Leader is responsible for leading a team of field technicians to execute high-quality Preventive Maintenance (PM), Corrective Maintenance (CM), and site improvement activities across all telecom sites in the assigned region.

1. Key Responsibilities

• Lead, supervise, and develop a team of field technicians
• Conduct daily toolbox talks, assign tasks, and monitor performance
• Perform regular field assessments and on-the-job coaching
• Support recruitment, onboarding, and training of new technicians

• Plan and execute Preventive Maintenance schedules for power systems, HVAC, tower structure, and site facilities
• Lead Corrective Maintenance activities, especially for power and cooling failures
• Ensure all work is performed according to approved SOPs and quality standards
• Perform technical troubleshooting and hands-on repairs on generators, batteries, rectifiers, HVAC units, and tower components

• Champion a strong safety culture and ensure 100% compliance with HSE policies
• Enforce Permit-to-Work (PTW), LOTO, and fall protection procedures
• Conduct risk assessments and report all incidents/near-misses immediately
• Maintain high standards of site housekeeping and 5S

• Ensure all maintenance activities are properly logged and closed in CMS
• Submit daily/weekly progress reports to the Area Manager
• Provide accurate feedback on spares consumption and site conditions
• Support site audits and implementation of corrective actions

• Work closely with NOC for alarm response and remote diagnostics
• Coordinate with National Power Manager on technical issues
• Identify opportunities for process improvement and share best practices

QUALIFICATIONS

• Bachelor’s degree or Diploma in Electrical Engineering, Mechanical Engineering, or related technical field

• With hands-on experience in telecom site maintenance
• At least 2–3 years in a team leader or supervisory role
• Strong practical experience with generators, batteries, rectifiers, HVAC, and tower work

• Proficient in troubleshooting power and cooling systems
• Experience with RMS alarms and CMS work orders
• Tower climbing and working-at-height competence

• Tower Climbing / Rescue Certification
• Electrical Safety & LOTO Certification
• Valid Driver’s License

• Strong leadership and team motivation skills
• Safety-first mindset with high attention to detail
• Ability to work independently in remote locations
• Results-oriented and committed to excellence

1. Reporting Line & Working Relationships

• Direct Report to: Area Manager
• Key Peers: Other Regional Field Team Leaders
• Works Closely With: NOC Team, National Power Manager, HSE Manager, and Logistics Coordinator