Donor Care & Engagement Officer - Quezon City
Quezon City Full-time
The Donor Care and Engagement Officer does the following:
Own donor servicing SLAs (Service Level Agreements): acknowledgments, receipts/ORs, inquiries,updates.
- Maintain CRM (Customer / Constituent Relationship Management) hygiene and segmentation;
- Execute donor journeys: welcome, upgrade/renewal, lapsed-winback, monthly giving.
- Coordinate newsletters, impact stories, and thank-you touchpoints with the FCD Manager
- Support Sponsor A Dream renewals and corporate stewardship.
- Assist with donor events/briefings; collect testimonials and case stories.
- Handle sponsorship requests and community engagement initiatives in MIMAROPA and Region 9.
Manila, 10 km from Quezon City
The Donor Care and Engagement Officer does the following:
Own donor servicing SLAs (Service Level Agreements): acknowledgments, receipts/ORs, inquiries,
updates.
• Maintain CRM (Customer / Constituent Relationship Management) hygiene...
Muntinlupa, 30 km from Quezon City
The Donor Care and Engagement Officer does the following:
Own donor servicing SLAs (Service Level Agreements): acknowledgments, receipts/ORs, inquiries,
updates.
• Maintain CRM (Customer / Constituent Relationship Management) hygiene...
HR Primo Management ServicesQuezon City
Position Overview
The Business Analyst – Funnel & Growth Analytics supports the company’s revenue and user acquisition goals by delivering data-driven insights across the sales and marketing funnel. This role involves collecting, analyzing,...