Donor Care & Engagement Officer - Manila
Manila Full-time
The Donor Care and Engagement Officer does the following:
Own donor servicing SLAs (Service Level Agreements): acknowledgments, receipts/ORs, inquiries,updates.
- Maintain CRM (Customer / Constituent Relationship Management) hygiene and segmentation;
- Execute donor journeys: welcome, upgrade/renewal, lapsed-winback, monthly giving.
- Coordinate newsletters, impact stories, and thank-you touchpoints with the FCD Manager
- Support Sponsor A Dream renewals and corporate stewardship.
- Assist with donor events/briefings; collect testimonials and case stories.
- Handle sponsorship requests and community engagement initiatives in MIMAROPA and Region 9.
Quezon City, 10 km from Manila
The Donor Care and Engagement Officer does the following:
Own donor servicing SLAs (Service Level Agreements): acknowledgments, receipts/ORs, inquiries,
updates.
• Maintain CRM (Customer / Constituent Relationship Management) hygiene...
Muntinlupa, 25 km from Manila
The Donor Care and Engagement Officer does the following:
Own donor servicing SLAs (Service Level Agreements): acknowledgments, receipts/ORs, inquiries,
updates.
• Maintain CRM (Customer / Constituent Relationship Management) hygiene...
AloricaManila
Alorica Alabang is hiring a Full time Customer Care Representative role in Alabang, NCR. Apply now to be part of our team.
Job summary:
• Flexible hours available
• Expected salary: ₱17,000 - ₱23,000 per month
• Join ALORICA Alabang – Build Your...