IT Technical Support Staff

Job Responsibilities:

• Provide and ensure end-to-end ICT support to various staff, departments and management levels across the organization and assist the IT IS manager on departmental and ad-hoc tasks.
• Administer and enhance IT systems health and performance. Diagnose and resolve hardware and software system issues.
• Ensure and maintain data security and protection and secure connections across entire ICT infrastructure.
• Provide proper assistance, guidance and training for staff ITC issues, use and upkeep of ICT tools and assets.
• Conduct system and process reviews, create and manage documentation and knowledge base for continuous improvement.

Qualification:

• Bachelor’s Degree in Information Technology, Industrial Technology, or any IT or Computer-related course;
• Experience required of minimum 1 year relevant business experience in computer troubleshooting.
• Knowledge in hardware and software server administration, troubleshooting and repair, network and switching protocols (remote and on-premise), Network security devices, IT Business equipment, software development and virtualization.
• Fresh Graduates are welcome to apply as long as applicant has a relevant Part-time/OJT experience on the field of IT.