Prior Authorization Coordinator | Onsite | Makati | Night Shift | Weekends Off

Take ownership of healthcare approvals and patient journey continuity

The Prior Authorization Coordinator plays a vital role in ensuring patients receive timely, uninterrupted care by managing referrals and insurance approvals with precision. This position directly supports healthcare delivery outcomes while offering a long-term career with Emapta, designed for top-tier talent seeking stability, growth, and meaningful impact in a patient-focused environment.

Snapshot

Work Setup: Onsite, Makati

• Competitive salary package
• Night differential pay to maximize your earnings
• HMO coverage with free dependent upon regularization
• Prime office location in Makati (easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• 1 to 3 years of experience as a Referral Coordinator in a healthcare setting
• Experience with Epic EMR strongly preferred
• Knowledge of medical insurance plans and authorization processes
• Excellent English communication skills, both spoken and written
• Friendly and professional demeanor with strong customer service skills
• Ability to type at least 55 words per minute
• Strong attention to detail and organizational skills
• Ability to manage multiple referrals and tasks simultaneously
• Warm, friendly, and professional communication style with patients
• Highly organized with the ability to track multiple referrals at once
• Reliable team player committed to patient support and care coordination

• Process and manage patient referrals to specialists and ancillary services
• Submit and track insurance authorizations and referral requests
• Communicate with patients, providers, and insurance companies on referral status
• Ensure all required documentation is complete and accurately submitted
• Follow up on pending referrals and authorization requests
• Document referral activities in the electronic medical record (EMR)
• Provide professional assistance to patients regarding referral inquiries
• Coordinate with clinical staff to ensure continuity of patient care

About the Client

Their commitment to quality, innovation, and patient satisfaction has positioned them as a trusted medical home, focused on improving healthcare accessibility and outcomes.

Welcome to Emapta Philippines!

We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra!