Accounts Payable Operations Analyst | Onsite | Weekends Off | Up to PHP50K

Earn Up to PHP 50,000 for Accounts Payable Operations Analyst

At Emapta, you'll find long-term career stability, valuable global exposure, and benefits designed for exceptional professionals.

Job Overview

Work setup: Onsite, Makati

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Flexible shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati)
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

• High School graduate or equivalent; further studies in Business, Finance, Accounting, or related fields are an advantage
• At least 4 years of experience in Accounts Payable, finance operations, or shared services environments
• Proven background in client-facing, account coordination, or stakeholder support roles
• Experience using case management, workflow, or ticketing systems
• Advanced Microsoft Excel skills including formulas, pivot tables, reporting, and data analysis
• Strong written and verbal English communication skills
• Familiarity with CRM systems or enterprise platforms is an advantage
• Ability to work independently, prioritize workload, and meet multiple deadlines
• Experience tracking service levels, performance metrics, and operational results
• Strong analytical skills with excellent attention to detail and accuracy
• Understanding of payment processing, reconciliations, or operational finance functions
• Experience using dashboards, reporting tools, or performance tracking systems
• Positive, accountable, and solutions-oriented mindset
• Adaptable team player with strong interpersonal skills
• Professional and customer-focused approach when dealing with stakeholders

• Build strong working relationships with clients, partners, and internal stakeholders
• Provide accurate updates on payment schedules, incentives, adjustments, and related enquiries
• Promote adoption of self-service tools and digital platforms
• Lead monthly meetings with assigned stakeholders
• Collaborate with cross-functional teams including operations, finance, accounting, and support groups
• Serve as subject matter expert for payment processes, policies, and procedures
• Manage and resolve cases with proper triage, classification, and follow-through
• Meet or exceed SLA targets for response time, resolution, and follow-up metrics
• Act as primary escalation contact for assigned accounts
• Monitor adjustments, raise concerns when needed, and maintain stakeholder communication
• Prepare monthly reports on SLA results, platform usage, satisfaction, and case updates
• Review workflows, identify gaps, and recommend process improvements
• Support enhancements to systems, tools, and operational procedures
• Consistently achieve KPI and SLA targets
• Manage end-to-end payment processing for assigned accounts
• Process payments and issue remittance notifications
• Coordinate with internal teams to resolve payment and operational concerns
• Be open to occasional weekend work or international travel when required
• Adapt quickly to changing systems, processes, and business needs

Join the Top 1% Talent. A better career. A better life.

Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.

Apply now and experience the difference!