Executive director
Pasay
Job Description
Posted on 1 September 2025
Position title: Director, System Administration
Job Description: The Director, System Administration will be responsible for events, incidents, and problem management of TTEC'S infrastructure. This position will design strategic and tactical processes that will help maintain the business SLA and corporate tools.Essential responsibilities of NOC consist of providing production network, systems, and platforms surveillance and performing moderate complex fault management and configuration task in support in customers and customer support systems. The primary focus is on managing day-to-day operations activities and all outage bridges of NOC.
Qualifications/Requirements
Qualification (Education, Experience, Professional License, Skills Certification, Specialized Training):
- Relevant work experience: 10+ years
- Strong communication, presentation, and stakeholders management skills
- Experience in leading IT infrastructure services across multiple geographies
- Advance WAN/LAN troubleshooting/problem determination
- Excellent understanding of routing and networking protocols
Work location
PASAY CITY, NCR, FOURTH DISTRICT
Remarks
Name: Manas KhannaAddress: Quezon City
Nationality: Indian
Intended period of employment: (2) year/s
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