Assistant training manager
Job Description
Posted on 16 July 2026Role Description
The Assistant Learning & Development Manager is a full-time, on-site role based at Grand Westside Manila Bay in Parañaque, Metro Manila. This role supports the design, delivery, and evaluation of training programs for associates across departments, ensuring alignment with service standards and brand values.
Day-to-day responsibilities include conducting training needs analyses, coordinating training schedules, facilitating classroom and on-the-job training sessions, and maintaining accurate training records.
The role also assists in developing learning materials, monitoring probationary and performance-related training requirements, and coaching supervisors and line leaders on effective people development practices.
In addition, the Assistant Learning & Development Manager collaborates with department heads and HR to support employee engagement, orientation programs, and continuous improvement of service quality.
Qualifications/Requirements
QualificationsStrong Training & Development and Training skills, including program design, facilitation, and evaluation.
Effective Communication and Customer Service skills to engage learners and support a guest-focused culture.
Demonstrated (assistant) Managerial Skills, with experience guiding and coaching team members or supporting line leaders.
Bachelor’s degree in Human Resources, Hospitality Management, Psychology, Education, or a related field, or equivalent experience.
Experience in hospitality, service, or customer-focused environments, preferably in a hotel setting.
Proficiency in MS Office or similar tools for creating training materials, reports, and presentations.
Strong organizational and time management abilities, with attention to detail and follow-through.
Work location
CITY OF PARAÑAQUE, NCR, FOURTH DISTRICT
Remarks
No additional remarks
Apply now