Operations Assistant Manager (Financial Services)

apartmentTeleperformance placeQuezon City scheduleFull-time calendar_month 

Lead daily operations. Drive performance. Grow into senior leadership.

About the Role

We’re hiring a Client Operations Assistant Manager to oversee multi‑team performance and support complex financial servicing workflows involving corporate payments, account maintenance, and expense management. This role offers high visibility and strong growth potential.

Key Responsibilities
  • Lead Supervisors and frontline teams to ensure KPI and SLA achievement
  • Manage escalations and ensure smooth cross‑team coordination
  • Drive process improvements that enhance accuracy and client satisfaction
  • Support strategic planning, compliance governance, and performance reviews
Qualifications
  • 3–5+ years BPO leadership experience (financial account preferred)
  • Strong coaching, decision‑making, and operations management skills
Apply Now:
  • https://forms.gle/PrKGfqcn42JANfsW7
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