Junior Document Controller
Prov International (Philippines) Inc Makati
Job Description
General Description
Responsible for supporting the management and control of Noble's Document Management System (DMS). This role involves assisting with document control tasks, ensuring compliance with standard operating procedures (SOPs), and maintaining the quality and integrity of documentation used by offshore drilling rigs and onshore offices.The position provides exposure to core document management systems and processes while contributing to the safe and efficient operations of the company.
Responsibilities:
Base Business/Core Process:
- Perform assigned document control tasks to maintain up-to-date and accurate content in the management system (e.g. P2R Corporate and Rig Page, CoW, iSafety Case, SIRIUS, ARIS, ProArc, Connect, etc.).
- Conduct a thorough assessment of requests such as document revisions and registrations through system investigations, validation, and analysis, ensuring an accurate, SOP-compliant process workflow.
- Communicate effectively with stakeholders, validating information and clarifying instructions to ensure tasks are handled accurately and within scope.
- Create precise drafts for approved revision requests (e.g. reference documents, process flows, organizational charts, job descriptions), ensuring a clear audit trail.
- Proofread and edit document content for inaccuracies, inconsistencies, spelling errors, grammar mistakes, and non-compliance with formatting standards.
- Implement approved requests or major updates to content in the management system, ensuring changes are tracked and documented.
- Provide support on solutions for basic to complex concerns related to the document management system for both offshore and onshore users.
- Coordinate with various teams to contribute to risk assessment, investigations, and root cause analysis, helping to address document control issues.
- Manage assigned deliverables efficiently and meet deadlines with regular supervision.
- Assist in document control tasks, maintaining up-to-date content in systems such as P2R, CoW, and others.
Support/Enabling Process:
- Perform tasks as the process operators for responsibilities such as quality assurance, application support, class approval, translation requests, and reporting based on stakeholder agreements.
- Handle document retrieval requests as needed from both onshore and offshore stakeholders.
- Manage email queries and concerns received through personal or team-shared mailboxes, responding in a timely and professional manner.
- Contribute or support projects involving risk assessments, planning, execution, and participation in lessons learned.
- Identify areas for process improvement, contribute ideas, and suggest initiatives that add value for customers and improve the document management process.
- Participate in the implementation of new IT applications related to the management system and provide support to the IT department during system upgrades.
- Assist with training sessions and the sharing of best practices as needed.
- Facilitate internal meetings and participate in other duties within skill set as requested by the business.
Qualifications:
- Bachelor's degree in any field.
- Basic proficiency in MS Office and document management applications.
- Proficiency in document control processes and business process management applications (e.g., ARIS, ProArc, CoW, CONNECT, iSafety Case, SharePoint-based platforms like SIRIUS and P2R).
- Strong attention to detail and willingness to learn.
- Critical thinking skills for processing tasks and resolving stakeholder concerns.
- Effective communication skills and customer-oriented mindset.
- Ability to follow detailed processes with supervision.
- Ability to embody and adopt Noble's core values in day-to-day activities.
- Familiarity with project management (fundamental or agile methodologies) is an advantage.
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