Accounts Receivable - Inventory Reconciliations Officer | Onsite | Uptown, BGC

At Acquire Intelligence, our mission is to help businesses work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career — Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM?

• HMO coverage for you and your family
• Yearly Kick-Off Parties with major giveaways (like the car in 2023!)
• Get recognized through our ‘Value Awards’
• Grow your career – yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A SNAPSHOT OF YOUR ROLE

This role is a catalyst between the marketing, warehousing, IT and finance teams driving operational efficiency through analysis that minimizes order processing issues and delays.

YOUR DAILY RESPONSIBILITIES

Responsibilities of the Inventory Reconciliations Officer will include but are not limited to:

• Review and reconciliation of all group (including eCommerce) accounts to maintain up to date ledgers and figures.
• Reconcile PayPal, Amazon, Shopify bank payments against the accounts in SAP - our finance system.
• Review and reconcile all orders in eCommerce against the WMS and finance system.
• Assist the Accounts Receivable Manager with projects, adhoc or end of month tasks.
• Raise credit notes for fees and other charges as needed.
• Assist the AR Manager or Treasury team with cashflow forecasts.
• Assist in Accounts Receivable support as needed to assist our retail channels and accounts e.g. create new debtors, send out statements etc.

• Develop and foster great customer relationships.
• Manage all enquires and inboxes.
• Manager any customer related payment or refund enquiries.
• Follow up chargebacks and disputes and manage till resolution.

• Liaise with marketing teams to escalate workflow or product issues.
• Follow up with Tech Support to resolve chargebacks and disputes.
• Liaise with the D2C warehouse on product orders

• Proactively identify process/workflow issues and escalate to relevant department.
• Contributing to the development of new processes.
• Liaise with marketing/Amazon teams for
• Processing of claims/credits assigned to the department.
• Provide any adhoc or ongoing reporting as needed.

• Minimum 5+ years’ experience in an end-to-end Accounts Receivable role.
• Experience in an eCommerce or product environment, reconciling orders across systems.
• Reconciling payments against invoices with multiple product/purchase lines.
• An understanding of managing claims to resolution.
• Success in reducing outstanding debt.
• Bank payment reconciliation in a role with 100’s of weekly payments.
• Ability to prioritize and multitask.
• Support and work closely with other departments.
• Ability to thrive in high volume and fast-paced environment ensuring a high level of skill
• Working knowledge of SAP (desirable)
• Working knowledge of Shopify or eCommerce platforms
• Working knowledge of inventory/warehouse management systems (WMS)
• Sound knowledge of Microsoft Office programs

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever – Smart questions spark smart solutions
• Entrepreneurial Energy – Think like an owner. Solve like a founder
• Fast with Intent – We move fast and deliver real results
• Laugh and Learn – We don’t take ourselves too seriously, just our results

Join the A-Team and experience the A-Life!