Accounts Receivable and Accounts Payable Specialist

Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (On-site)

What is your mission?

We are looking for an Accounts Receivable and Accounts Payable Specialist to manage day‑to‑day transactional finance activities across billing, collections, invoice processing, and vendor payments. The role focuses on accurate invoicing, credit memo processing, cash application, customer and vendor reconciliations, GST‑compliant invoice validation, and month‑end support, while ensuring clean master data, timely issue escalation, and continuous improvement across AR and AP workflows.

You will provide the best service to our partner brands by performing these tasks:

• Generate and send customer invoices accurately and efficiently
• Process credit memos, including returns, pricing adjustments, and discrepancy resolution
• Review customer remittances and reconcile payments against bank receipts
• Manage daily accounts receivable activities and support the Credit Control Team Lead
• Produce regular overdue accounts reports, track client responses, and assist with debt collection action plans
• Initiate contact with customers via email and written correspondence regarding outstanding balances and payment timelines
• Update and maintain accurate customer master data
• Process approved supplier invoices, including purchase order and non‑purchase order invoices, in line with company policies
• Verify invoice authorization, including manual follow‑ups to obtain required approvals
• Manage assigned Accounts Payable mailboxes with accuracy and timeliness
• Review invoices for GST compliance and resolve exceptions as required
• Create Recipient Created Tax Invoices (RCTIs) when applicable
• Reconcile vendor statements to company records and resolve discrepancies
• Respond to supplier inquiries, resolve invoice issues, and maintain positive vendor relationships
• Maintain and update internal AP process documentation
• Update and maintain accurate vendor master data
• Escalate issues to the Transaction Processing Manager or Credit Control Team Leader and share relevant information with the Finance team
• Support month‑end and year‑end closing activities
• Provide backup support to AR and AP team members, including mailbox coverage and invoice processing
• Organize and maintain complete audit‑ready invoice and correspondence records
• Record and review basic expense tracking as directed
• Identify opportunities for process improvement to enhance efficiency and accuracy
• Perform other administrative and finance tasks as assigned

• Bachelor’s degree or equivalent experience in Accounting, Finance, or a related field
• 3–5 years of experience in accounts receivable, accounts payable, or transactional finance roles
• Strong hands‑on experience working with invoices, credit notes, statements, and basic tax invoices
• Proven accounts receivable processing experience, including cash application, payment matching, and light collections exposure
• Demonstrated experience communicating with customers regarding payment status and outstanding balances
• Solid accounts payable processing experience, including invoice validation, PO versus non‑PO invoices, and discrepancy resolution
• Ability to accurately follow manual AP workflows and approval processes
• Experience using an accounting ERP system; Xero experience is preferred but not required
• Comfortable working with integrated upstream systems and data flowing from multiple platforms into the ERP
• Strong working knowledge of Microsoft Excel
• Comfortable handling email‑based customer and supplier communications and escalating issues when required
• Clear and professional written and verbal English communication skill

Company Perks:

• Above-industry salary package and incentives
• Comprehensive HMO benefits and life insurance from day 1
• Free learning and development courses for your personal and career growth
• Dynamic company events
• Opportunities for promotion
• Free meals and snacks