Technical Support Specialist
Fusion BPO Services Cebu City Full-time
Fusion BPO Services Inc. is hiring a Full time Technical Support Specialist role in Cebu City, Central Visayas. Apply now to be part of our team.
Job summary:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Expected salary: ₱22,000 - ₱28,000 per month
Fusion CX is Hiring Call Center Representatives for our Technical Account – Cebu Site.
Responsibilities:
- Provide technical support to customers - answer questions, solve problems and suggest appropriate workarounds
- Understand network architecture required to support VOIP services
- Provide quick and accurate handling of support interactions – phone, chat, screen sharing & email.
- Apply knowledge of the company's services, VOIP technology and networking hardware and software.
- Handle and resolve customers’ concerns with the highest level of courtesy and professionalism utilizing all available resources
Job Type: Full-time
Pay: Php22,000.00 - Php28,000.00 per month
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taxes and other
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