Virtual Assistant - Full time WFH

As a Virtual Assistant, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Your role is crucial in ensuring smooth communication and efficient operations within our company.

Responsibilities:

• Answer and manage incoming calls in a professional and friendly manner.
• Respond to emails and inquiries promptly and accurately.
• Schedule and coordinate appointments and meetings.
• Maintain and update client records and databases.
• Assist with administrative tasks such as data entry, document preparation, and filing.
• Provide support to the team with various tasks as needed.
• Ensure confidentiality and handle sensitive information with discretion.

Qualifications:

• Previous experience as a receptionist or virtual assistant is preferred.
• Excellent verbal and written communication skills in English.
• Strong organizational and multitasking abilities.
• Proficiency in using office software such as MS Office (Word, Excel, Outlook) and familiarity with CRM systems.
• Ability to work independently and manage time effectively.
• High level of professionalism and a positive attitude.
• Reliable internet connection and a quiet workspace.