HR Employee Relations Officer - Cebu - ref. a18529115

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World's leading Virtual Assistant and customer service company since 2003. Featured on CNN, CBC and lot of media for our services. With offices around the Globe and headquartered in the US & offices at India and Philippines.

We’re Hiring!

Join our team as an HR EMPLOYEE RELATIONS SPECIALIST

Schedule: Graveyard schedule & must be amenable to flexible hours, including Mid-shift

About the Role:

We are looking for a detail-oriented and proactive HR Employee Relations Specialist to join our Human Resources team. This role plays a key part in ensuring a positive and compliant work environment by handling employee concerns, disciplinary processes, and various HR administrative tasks.

Key Responsibilities:

• Address employee relations matters, including conflict resolution, disciplinary actions, and grievance procedures
• Prepare and issue disciplinary notices (e.g., NTEs, written warnings, suspension memos)
• Cascade internal communications, including company advisories and government-mandated holidays
• Facilitate completion of exit interviews and separation documentation
• Attend DOLE and NLRC conferences and ensure compliance with labor regulations
• Manage HMO enrollment, deletions, and related matters
• Ensure safekeeping and confidentiality of HR documents and records
• Support performance appraisal and employee feedback processesCoordinate with the HR Director and Operations team
• Perform ad hoc tasks as needed

Qualifications:

• Bachelor's degree in Human Resource Development Management, Psychology, or a related field
• At least 6 months to 1 year of experience in Employee Relations
• Strong written and verbal communication skills
• With strong experience in grievance handling, disciplinary procedures, and labor relations
• Knowledgeable on DOLE policies and HR regulatory standards in the Philippines
• Highly organized, dependable, and able to thrive in a fast-paced environment
• Can work with less supervision
• Willing to work onsite and with a flexible schedule