IT Technician (Information Technology)

The role covers both hardware and software troubleshooting, user support, and management of communication and technical assets across our head office and branches.

Responsibilities:

• Provide technical support for hardware, software, and network issues.
• Set up, configure, and maintain Microsoft 365 accounts, email, and user access.
• Perform data backup, recovery, and file management.
• Maintain and troubleshoot company devices including laptops, desktops, cellphones, and printers.
• Support and troubleshoot branch hardware including POS systems and related equipment.
• Install, reboot, reset, and update systems as needed.
• Ensure IT assets are properly inventoried, updated, and maintained.
• Coordinate with vendors for repairs or technical support when necessary.
• Implement IT best practices to ensure security and efficiency

Qualifications:

• At least 2 years of experience in IT support or related role.
• Strong knowledge of Microsoft 365 administration and troubleshooting.
• Proficiency in hardware diagnostics, repairs, and maintenance.
• Familiarity with POS systems and branch-level technical support.
• Ability to manage multiple IT and communication assets.
• Strong problem-solving and communication skills.
• Willingness to provide on-site and remote support as needed.

We offer:

• Competitive salary package
• 13th month salary
• Vacation and sick leave credits
• HMO upon regularization
• Flexible work arrangements
• Values-based culture
• Work-life balance
• Free lunch meals in the office.

To Apply:

If you're interested in this opportunity, please send your resume to [email protected] with "IT Technician Application - BOK" in the subject line. At Account Ventures Inc., we embrace diversity and are committed to providing equal opportunities to all candidates, regardless of their background or experience.