Client Relationship Specialist

apartmentSkyro placeMandaluyong scheduleFull-time calendar_month 
About the Company:
Skyro is a fast-growing fintech company in the Philippines committed to delivering accessible, fair, and fully digital financial services that advance financial inclusion and elevate customer experience. Established in 2022, it is backed by Bahrain-based Breeze Ventures and operates locally through Advanced Finance Solutions, Inc.

and Skyro Lending, Inc., both duly registered with the Philippine SEC.

Responsibilities:

  • Build, manage, and maintain strong relationships with both new and existing merchant partners
  • Partner with internal and external stakeholders to design and implement campaigns aligned with business strategy
  • Collaborate with cross-functional teams (Risk, Product, Support, Customer Care, etc.) to drive operational and business improvements
  • Provide insights and recommendations to support the growth and performance of key merchant accounts
  • Drive adoption and usage of omnichannel solutions in the market

Qualifications:

  • 3–5 years of relevant experience, preferably in brand, retail, or e-commerce industries
  • Strong analytical skills with the ability to interpret trends and generate insights using Microsoft Excel and PowerPoint
  • Confident in delivering client presentations, both face-to-face and virtually
  • Ability to perform effectively in a fast-paced, high-pressure environment
  • Strong communication, organizational, analytical, and attention-to-detail skills
  • Proactive, results-oriented, and collaborative, with a strong drive for continuous business improvement
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