DE033202-Quality Auditing Specialist
Taguig
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Quality Auditing SpecialistWORK SETUP: Return to Office
OVERALL PURPOSE:The Supervisor is responsible for leading a support team that enables effective execution of quality governance, training deployment, and policy change implementation. This role ensures that quality standards are operationalized, training interventions are delivered consistently, and policy/process.
RESPONSIBILITIES:- Team Leadership and People Management
- Supervise and manage a team supporting Quality, Training, and Policy Change Management functions
- Set performance expectations, monitor output quality, and provide coaching
- Drive accountability for timelines, deliverables, and service levels
- Conduct regular performance reviews and team huddles
- Build team capability in governance, documentation, and execution
- Quality Management Support
- Oversee execution of quality management processes aligned to standards
- Ensure accuracy and timeliness of quality reports and analyses
- Identify performance trends, risks, and process gaps
- Support audit readiness through proper documentation
- Partner with stakeholders to improve process adherence
- Training Delivery Oversight
- Supervise planning and deployment of training programs
- Ensure training logistics, tracking, and records are maintained
- Monitor training quality and effectiveness
- Partner with trainers and stakeholders for alignment
- Support readiness for pilot runs and process transitions
- Policy Change Management Execution
- Support end-to-end policy change activities including intake, tracking, and implementation
- Maintain change trackers and monitor completion status
- Ensure structured communication and documentation of changes
- Escalate risks, delays, and gaps in implementation
- Reinforce policy documents as the source of truth
- Governance and Reporting
- Prepare performance reports and governance updates
- Track action items, risks, and dependencies
- Ensure audit-defensible documentation is maintained
- Coordinate with stakeholders across functions
- Continuous Improvement
- Identify process improvement opportunities
- Standardize workflows and reporting
- Recommend enhancements based on data insights
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Taguig Uptown Bonifacio Tower 3
AGS HealthTaguig
systems (Epic).
Key Performance Indicators (KPIs)
• Quality Score %
• Compliance Adherence %
• Audit Accuracy %
• Calibration Variance %
• Error Reduction %
• Patient Satisfaction (CSAT)
• Call Documentation Accuracy...
Quezon City, 15 km from Taguig
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Quality Auditing Analyst
WORK SETUP: Return to Office
RESPONSIBILITIES:
• Work with Quality Leaders...
AccentureQuezon City, 15 km from Taguig
Accenture in the Philippines is currently looking for talented individuals for our Quality Assurance Specialist (QA)
RESPONSIBILITIES:
• Responsible for coordinating and guiding the Quality team to ensure focus on Quality and CSAT performance...