Receptionist

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.

For more information, visit: www.digiplus.com.ph.

• Front Desk Management
• Greet and assist all visitors in a professional and friendly manner
• Handle incoming calls, emails, and inquiries efficiently
• Maintain visitor logs and ensure proper registration procedures
• Coordinate visitor access and security clearance
• Administrative Support
• Manage meeting room bookings and ensure readiness
• Receive, sort, and distribute mail and deliveries
• Support basic documentation and filing tasks
• Assist in office coordination and daily operations
• Office Coordination
• Liaise with internal teams (Admin, Security, Housekeeping) for smooth operations
• Monitor reception area cleanliness and organization
• Ensure all front desk supplies are well-stocked
• Customer Service
• Provide accurate information to employees and visitors
• Handle complaints or concerns professionally and escalate when necessary
• Key Results Area (KRAs)
• Ensure professional front desk operations by welcoming visitors, managing registrations, and maintaining a positive first impression at all times.
• Handle incoming calls, emails, and inquiries efficiently, ensuring accurate message taking and timely communication to relevant parties.
• Coordinate meeting room bookings and ensure rooms are properly prepared, clean, and ready for use.
• Manage incoming and outgoing mail, deliveries, and documents, ensuring accurate recording and timely distribution.
• Maintain an organized, clean, and presentable reception area at all times, coordinating with housekeeping and security when necessary.
• Ensure proper visitor access control by following company security procedures and coordinating with building administration when required.
• Maintain accurate records and documentation, including visitor logs, delivery records, and administrative tracking systems.
• Provide administrative support for daily office operations and assist with ad hoc tasks as assigned by the Admin team.
• Ensure compliance with company policies, SOPs, and service standards in all front desk and administrative activities.
• Demonstrate strong customer service, professionalism, and adaptability in handling various situations, including high visitor volume and urgent requests.
• Qualifications and Experience
• Bachelor’s degree in Business Administration or related field (preferred)
• At least 1–2 years of experience in receptionist / admin role
• Strong communication and interpersonal skills
• Presentable, professional appearance
• Key Competencies and Skills
• Excellent customer service mindset
• Strong organizational skills
• Multitasking and time management
• Attention to detail