Freight Operations Coordinator (US Trucking Dispatch /Support)

We are seeking a detail-oriented Freight Operations Coordinator to support US trucking and transportation operations. This position is ideal for candidates with experience in over-the-road (OTR) trucking, freight dispatch, track-and-trace, carrier communication, or logistics operations support.

Candidates should understand the fast-paced demands of long-haul transportation and be comfortable working with carriers, drivers, and transportation management systems.

What You Will Do:

• Follow up with carriers and drivers after loads are booked to ensure on-time execution
• Conduct pickup, transit, and delivery check calls
• Provide proactive pickup and delivery status updates
• Monitor shipment progress and identify potential service disruptions
• Communicate delays, exceptions, and service issues to internal teams
• Upload Proofs of Delivery (PODs), shipment documents, and supporting paperwork
• Update shipment statuses and notes within transportation management systems (TMS)
• Maintain accurate load records and shipment documentation
• Support dispatchers and operations teams with day-to-day transportation activities
• Assist with carrier communications and general freight operations support
• Ensure timely and accurate reporting of shipment milestones

Who we are looking for:

• 1+ years of experience in US trucking, freight brokerage, dispatch, track-and-trace, logistics coordination, or transportation operations
• Understanding of over-the-road (OTR) trucking operations and long-haul freight movements
• Experience communicating with carriers, dispatchers, or drivers
• Strong attention to detail and ability to manage multiple shipments simultaneously
• Excellent verbal and written English communication skills
• Ability to work in a fast-paced operations environment
• Strong problem-solving and organizational skills