Sales and Leasing Assistant (US Client) - Manila - ref. h21386115

Be a part of our fast-growing team and unchain all the possibilities!

What is your mission?

This role requires excellent organizational and communication skills, along with the ability to manage tasks independently and interact effectively with tenants and housing coordinators.

You will provide the best service to our partner brands by performing these tasks:

• Maintain professional communication with tenants, including during escalated situations
• Promptly address and resolve tenant issues
• Post late fees and generate late notices using property management software
• Assist with the eviction process, including preparation of necessary paperwork
• Follow up weekly with delinquent tenants and support the manager in rent collection
• Coordinate with Section 8 on outstanding balances
• Review and correct inaccurate tenant ledgers
• Prepare and send renewal offers and leases to tenants
• Monitor unsigned renewals weekly and follow up with tenants accordingly
• Maintain and update the lease renewal tracking spreadsheet
• Communicate with housing coordinators regarding rent increases for subsidized tenants

• 1+ year of experience in property management, with a focus on rent collections and lease renewals
• 1+ year of leasing or sales experience
• Experience using property management software; AppFolio experience strongly preferred
• Proficiency with Google Suite (Docs, Sheets, Gmail, etc.)
• Strong interpersonal skills with experience working with diverse populations
• Excellent verbal and written communication skills

Company Perks:

• Above-industry salary package and incentives
• Comprehensive HMO benefits and life insurance from day 1
• Free learning and development courses for your personal and career growth
• Dynamic company events
• Opportunities for promotion
• Free meals and snacks