Executive Assistant (Medical Virtual Assistant/Executive Assistant) - Work From Home

Job Description

Position Summary:

Experience in NDIS, allied health, or healthcare administration is a plus.

Job Details:

• Work from home
• Monday to Friday | 6 AM to 3 PM (Manila Time)
• *Following Australian Holidays
• Shutdown: The client's office will be closed from the last Friday before Christmas and will reopen on the first Monday after January 1

Responsibilities:

• Develop and maintain internal process documentation and onboarding materials.
• Create user-friendly training modules and resources using tools like Canva and video editing software.
• Assist with NDIS registration processes, ensuring all documentation is compliant and accurate.
• Provide comprehensive administrative support, including managing emails, preparing documents, and scheduling.
• Handle calls and inquiries as needed, providing backup support when required.
• Collect information and build process documents to enhance usability and compliance.
• Manage emails from support coordinators, clients, and the accounting team, ensuring timely responses.
• Oversee email management, booking, and scheduling to maintain smooth operations.
• Reach out to clients and stakeholders for scheduling and follow-up as needed.

Qualifications:

• At least 2 years of executive assistant experience or a similar role.
• Experience in NDIS, allied health, or healthcare administration is a plus.
• Strong written and verbal English communication skills.
• Proficiency in Canva, document creation, and process management tools.
• Highly organized, detail-oriented, and able to work independently with minimal supervision.
• Excellent time management and multitasking skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

• WFH setup, Annual leaves, Health insurance, Life insurance