Sales Development Representative (Remote)

• Work Arrangement: Remote
• Work Location: Anywhere in the PH

As a Sales Development Representative at CoDev, you will be the first point of contact for potential clients, generating qualified leads and scheduling meetings for our Account Executives. This role combines a cutting-edge tech stack, proactive outreach strategies, and regular coaching to set you up for success.

We are specifically looking for SDRs with a background in technical support or Sales/Business Development work related to ServiceNow. If you’ve worked as a ServiceNow STR or provided support for ServiceNow solutions, your experience will be a strong asset in understanding technical pain points and connecting with IT decision-makers.

Key Responsibilities:

• Lead Generation: Identify and research potential clients through various channels, including LinkedIn, email campaigns, and outbound tools.
• Outreach: Craft and deliver personalized, high-quality messaging via email, phone, and social media to initiate contact and build interest.
• Qualification: Engage prospects in meaningful conversations to understand their needs, qualify them against our ideal customer profile, and determine if there’s a mutual fit.
• Scheduling Meetings: Secure appointments for Account Executives with qualified prospects to move them through the sales funnel.
• Data Management: Maintain accurate records of prospect interactions and activities in our CRM system.
• Collaboration: Work closely with the marketing and sales teams to share insights and improve messaging, processes, and lead generation strategies.
• Weekly Updates & Coaching: Participate in regular check-ins to track progress, receive coaching, and refine outreach approaches.

What We Offer:

• Training & Support: Ongoing coaching and professional development to enhance your skills and career growth.
• Tech Stack: Access to leading-edge tools and resources to make your outreach effective and efficient.
• Growth Opportunity: A clear path to advance within the organization based on performance and goals.
• Compensation: Competitive base salary with a $15 commission for each meeting held by an Account Executive.

Who You Are:

• Experienced in ServiceNow or Tech Support: You have experience in a technical support role or as an STR/SDR focused on ServiceNow or similar ITSM/ITOM platforms.
• Self-Starter: You’re proactive, goal-driven, and motivated to succeed.
• Great Communicator: You have excellent verbal and written communication skills and can tailor messages to different audiences.
• Tech-Savvy: Comfortable using CRM tools, email marketing platforms, and other technology to manage and track outreach.
• Team Player: You thrive in a collaborative environment and are open to feedback to improve continuously.
• Resilient: You can handle rejection, learn from it, and bounce back with even more determination.

Qualifications:

• 1+ year(s) of sales development, technical support, or customer-facing experience—experience with ServiceNow platforms is highly preferred.
• Bachelor’s degree or equivalent work experience is a plus.
• Experience with outreach tools (e.g., HubSpot, Salesloft, or Outreach.io) is a bonus.
• Familiarity with IT service management (ITSM) concepts or experience working with IT departments is a strong plus.