Accounts Receivable Clerk

Role Purpose:

You will be responsible for daily uploading of invoices into customer portals and keeping records of entries. The position requires a proactive "can do" attitude. To excel in this role, you will need a high attention to detail and be highly motivated to build solid working relationships within our internal team as well as with our customers.

Position Responsibilities:

Maintain a high level of customer service through ensuring the following tasks are professionally carried out but not limited to:

• Entering invoices onto customer portals
• Resolving minor customer portal invoice issues
• Communicating with the team to exchange ideas
• Creating debtor statements when requested
• Receipting and allocating customer payments
• Opening new accounts
• Responding to customer and internal queries
• Adhoc duties as required

• Some experience in a similar role (experience in fast moving industrial or consumer goods, distribution type business is advantageous)
• Fast and accurate Data Entry skills
• Understanding of three-way match concept, debits and credits
• Problem solving, investigation and time management skills
• Strong administrative skills, organised and with high attention to detail
• Excellent verbal and written communication skills
• Ability to effectively communicate with customers and the wider business
• Medium excel skills in VLOOKUP and pivot
• Computer literacy, including the proficient use of Microsoft Office (Excel, Outlook and Word)
• Ability to work in autonomous and team-based scenarios
• Flexibility in adopting new approaches
• Experience with an ERP/accounting system

• Strong analytical and problem-solving skills
• Highly motivated individual with a passionate drive for continuous improvement contributing towards an efficient and productive work group
• High attention to detail to ensure the integrity of data and content
• Actively contribute to a cohesive team and facilitate the completion of team goals
• Flexible and adaptable to changing deadlines and priorities

• Good planning and organisational skills with the ability to manage multiple priorities to meet objectives

Key Working Relationships/Contacts

• Finance team, Sales, procurement, branches, IT, marketing

External

Customers, auditors