Front Office Associate

Savills Philippines is the leading full-service real estate solutions provider for local and multinational business locators.

POSITION: Front Office Associate

JOB DESCRIPTION:

• Provide excellent customer service and maintain professional interactions with clients, vendors, and guests
• Maintain a polished and well-groomed appearance aligned with company standards
• Handle calls, emails, and correspondence promptly and professionally
• Manage visitor coordination and monitoring
• Keep the reception area clean, organized, and fully equipped
• Ensure permits and certifications are updated and properly displayed
• Coordinate meetings to avoid scheduling conflicts
• Assist with gate passes and work access permits
• Maintain organized, ISO-compliant filing systems
• Keep updated records of client and vendor information
• Monitor consumables and track inventory usage
• Support and monitor daily/weekly housekeeping activities
• Ensure adherence to preventive maintenance schedules for facilities and equipment
• Conduct customer feedback surveys to improve services
• Recommend process improvements to enhance efficiency and service quality
• JOB QUALIFICATIONS
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Bachelor’s College Degree in Business Administration, Tourism/Hotel and Restaurant, or other related courses.
• Willing to work on-site.
• Amenable to work six (6) days a week.

• Deliver excellent customer service and maintain professional interactions
• Maintain a polished appearance and organized reception area
• Handle calls, emails, correspondence, and visitor management
• Ensure permits, certifications, and meeting schedules are properly managed
• Assist with gate passes and work access coordination
• Maintain organized, ISO-compliant records and updated client/vendor data
• Monitor consumables and track inventory usage
• Support housekeeping and ensure preventive maintenance compliance
• Conduct customer feedback surveys for service improvement
• Recommend process improvements to enhance efficiency and service quality

• sheila.retardo@kmcmaggroup.com
• kyla.deyro@kmcmaggroup.com
• careers@kmcmaggroup.com