Software Quality Assurance Manager (QA Manager) - Immediate Hiring Opportunity - Quezon City

About Bizmates

Bizmates, one of the Leading Business English Schools in Japan, is expanding its IT team in Alabang, Muntinlupa. We are seeking a skilled Software QA Manager to join our dynamic team. If you are in the field of quality assurance specializing in web and mobile applications and eager to work in a fast-paced, collaborative environment, we invite you to be part of our mission to deliver high-quality software solutions together.

• Lead and manage QA Engineers across multiple projects.
• Oversee QA governance reporting and tracking across PH-JP projects.
• Define and implement QA policies, processes, and quality standards.
• Manage the Software Test Life Cycle (manual and automation), ensuring adherence to timelines, scope, and KPIs.
• Drive automation and regression suite initiatives using Playwright.
• Plan capacity and allocate resources for QA Engineers across multiple projects.
• Collaborate with Software Delivery Managers (SDMs) and Project Managers (PMs) to align QA work with delivery timelines and project priorities.
• Work closely with the QA Leader in Japan to align on business-oriented goals.
• Provide QA dashboards, KPIs, and reports to stakeholders.

Mentor and evaluate QA Engineers; identify and deliver training needs.

• Bachelor’s Degree in Computer Science, IT, Engineering, or related field.
• At least 10 years in Software QA, with 5 years in automation and 5 years in leadership/management.
• Proven experience in web and mobile application testing.
• Strong background in manual testing, test planning, and reporting.
• Proficiency in Playwright test automation.
• Solid programming knowledge in JavaScript.
• Experience in API, backend, cross-browser, and cross-platform testing.
• Knowledge in testing PHP-based web applications is a plus.
• Experience with tools such as JIRA, Zephyr, LambdaTest, and performance testing is an advantage.
• Familiarity with modern testing techniques, including the use of AI, is a plus.
• ISTQB certification required; Performance and Load testing experience preferred.
• Excellent communication in English and Filipino; Japanese proficiency is an advantage.
• Excellent relational skills in working with stakeholders and clients.
• Experience working under Agile with Scrum, Agile with Kanban, Hybrid, or Waterfall models.