Receptionist (Patient Care Representative)

Schedule: Monday – Sunday (On-site; 1 day off per week)

Job Overview

We are looking for a Receptionist (Patient Care Representative) who will be the front-facing representative of the clinic. This role involves handling incoming phone calls, scheduling appointments, running occasional errands, and ensuring a positive patient experience through professional and courteous communication.

• Welcome patients and visitors in person or over the phone.
• Answer and refer inquiries appropriately.
• Assist in scheduling appointments to optimize patient satisfaction and provider time.
• Maintain accurate patient records and accounts.
• Deliver excellent customer service throughout patient interactions.
• Support daily clinic operations as needed.

• Bachelor’s degree in business administration, Hospitality/Tourism, Mass Communication, or related fields.
• At least 1 year of relevant experience is preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Professional, courteous, and proactive demeanor.

• Regular employment
• Basic salary + allowance
• Government-mandated benefits (SSS, PhilHealth, PAG-IBIG, 13th Month Pay)
• Life and health insurance
• Vacation and sick leave
• Dental benefits
• Birthday leave and allowance
• Monthly incentives
• Annual company outing
• Annual travel incentives
• Annual performance bonus
• Annual evaluation and salary increase