Restaurant Operations Manager

apartmentHan Odenya Cuisine placeCebu scheduleFull-time calendar_month 

A Restaurant Operations Manager oversees all aspects of daily restaurant operations, ensuring smooth and efficient running. This includes managing staff, inventory, finances, and customer satisfaction. They also handle tasks like recruitment, training, and maintaining compliance with regulations.

Key Responsibilities:

  • Staff Management:
Recruiting, training, and managing staff, including scheduling, performance evaluations, and addressing employee issues.
  • Financial Management:
Managing budgets, monitoring expenses, and ensuring profitability.
  • Customer Service:
Ensuring high levels of customer satisfaction, addressing complaints, and maintaining a positive dining experience.
  • Operations Management:
Overseeing daily operations, including front-of-house and kitchen activities, inventory control, and maintaining cleanliness.
  • Compliance:
Ensuring adherence to health and safety regulations, food safety standards, and company policies.
  • Inventory Management:
Ordering supplies, managing inventory levels, and minimizing waste.
  • Marketing and Promotion:
Collaborating with marketing teams to execute promotions and menu changes effectively.
  • Data Analysis:

Using data analytics to identify trends, solve problems, and drive operational improvements.

Required Skills:

  • Leadership:
Motivating and inspiring staff, setting expectations, and fostering a positive work environment.
  • Communication:
Clearly and effectively communicating with staff, customers, and other stakeholders.
  • Problem-solving:
Addressing customer complaints, resolving issues, and finding solutions.
  • Organizational:
Managing multiple tasks, prioritizing effectively, and keeping operations running smoothly.
  • Financial Acumen:
Understanding financial reports, managing budgets, and ensuring profitability.
  • Customer Service:
Providing exceptional customer service, addressing concerns, and maintaining a positive dining experience.
  • Inventory Management:

Maintaining accurate inventory levels, minimizing waste, and ensuring adequate supplies.

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