Executive Assistant to the Operations Manager - WFH

Location: Remote (Work from Home)

About Us: Noonan Real Estate Agency is a dynamic and innovative company dedicated to excellence in real estate services. We are seeking a highly organised and proactive Executive Assistant to support our Operations Manager in ensuring smooth and efficient operations.

Key Responsibilities:

• Manage and complete assignments and emails forwarded by the Operations Manager.
• Save and organise documents, ensuring easy access and retrieval.
• Collect and analyse data, including KPIs, new business, and sales appraisals.
• Report and possibly assist in handling complaints
• Manage receipts for internet and health insurance from the Philippines (PH) team.
• Utilise Time Doctor for record-keeping of hours worked by the PH team..
• Accurately log all leaves and assist in PH pay as needed.
• Approve leave requests and maintain leave records.
• Assist the Operations Manager with research for company improvement initiatives.
• Manage the Operations Manager's calendar/diary, scheduling appointments and meetings.
• Act as the Operations Manager's eyes and ears with the team, providing updates and feedback.
• Keep track of projects and ensure deadlines are met.
• Help the Operations Manager stay organised and ensure nothing is forgotten.
• Assist with follow-ups with stakeholders to ensure tasks and projects are on track.
• Write and distribute minutes of meetings promptly and accurately.

Training and Onboarding:

• Assist in organising and coordinating training sessions for the team in Sydney and PH, ensuring they occur at least once every two weeks.
• Conduct knowledge tests and manage onboarding processes.
• Maintain and update training materials, including The Noonan Way, The Handbook, and The Directory.

Administrative Support:

• Keep the Operations Manager organised and ensure nothing is forgotten.
• Clean up and organise emails regularly.
• Manage the Noonan Real Estate Agency Google Account, including uploading photos and videos, checking Google reviews, and approving posts.
• Ensure all voicemail messages are actioned promptly.

Qualifications:

• Proven experience as an executive assistant or in a similar role.
• Excellent organisational and time-management skills.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and Outlook.
• Ability to handle sensitive information with discretion.
• Detail-oriented and able to multitask effectively.
• Honest, trustworthy, and a team player.

Compensation:

• This is a freelancer, work-from-home position with a "no work, no pay" policy.
• Additional allowances: $2500 per month for health insurance and $2500 per month for internet (minimum 100 Mbps).

Why Join Us:

• Opportunity to work in a collaborative and supportive environment.
• Career growth and development opportunities.

How to Apply: Please send your resume and a cover letter detailing your experience and why you would be a great fit for this role.