[ref. c2409518] Manila - Entry-Level - Chat Support Agent - Shifting - Weekends Off.
Sapien Global Manila Full-time
Easy and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities:- Provide technical support to customers and resolve technical issues
- Communicate technical information to customers clearly
- Escalate technical issues to internal technical teams for resolution
- Troubleshoot and resolve complex technical problems with customers and internal technical teams
- Ensure timely resolution of technical issues and customer satisfaction
- Maintain accurate records of technical issues and resolutions and provide reports to management.
- High school diploma or equivalent required, with some college coursework in tech or related field preferred
- Experience is not required
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced and dynamic environment
- Fix weekends Off
- Competitive Salary
- Monthly Commissions
- HMO with 2 FREE Dependents from Day 1
- Paid leaves, OT & holiday pay
- Free Coffee and Biscuits at the office
- Government-mandated benefits & 13th-month pay
Give us a ring, and let’s talk about how we can help you. Apply today!
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