POS Field Technician (SAN JOSE DEL MONTE, BULACAN | Must have own motorcycle)
Tangent Solutions, Inc. San Jose del Monte Full-time
Calling all IT and POS terminal enthusiasts!
The largest non-bank POS terminal network in the Philippines is hiring.
We are looking for 10 qualified Field Technicians in San Jose Del Monte, Bulacan.
You may also send your CV/Resume to app••••••@tangentsolutionsinc.com- Company Industry: Payment Solutions/Information Technology
- Job level: Entry level / Associate or experienced
- Salary: Metro Manila (Minimum wage) rate (salary offer may be negotiable depending on the competencies and relevant career experience)
- Permanent and Direct employment (Not under agency)
- Monthly Motorcycle Allowance
- Regularization benefits
- Company Bonus
- Career growth through our Career & Leadership Program
- Employee Recognitions Program
- Service Request Fulfilment: Deploy, replace, check, reprogram, and provide other services per customer specifications within agreed timelines.
- Testing and Calibration: Ensure installed equipment functions correctly through testing and calibration.
- Merchant Training: Train merchants on terminal functionality, care, and security.
- Troubleshooting: Efficiently diagnose and resolve technical issues.
- On-Site Support: Provide technical assistance on-site, promptly resolving customer concerns.
- Communication: Maintain clear updates for customers on service status.
- Service Reports: Complete detailed field service and related reports.
- Submission of Reports: Ensure timely submission of all required reports.
- Expense Liquidation: Follow policies for timely field expense reimbursement.
- Inventory Management: Account for all company assets during field assignments.
- Others: Attend scheduled trainings and meetings as required.
JOB QUALIFICATIONS:
- Technical Vocational graduate/any Technical-related college degree or undergraduate.
- Computer literate and knowledgeable in Basic Windows Applications.
- Has a motorcycle, updated driver’s license, and ORCR.
- Has experience or a background in providing good customer service is an advantage.
- Ability to work independently and as a part of a team.
- Willing to do Fieldwork.
- Willing to work on Holidays and render overtime/on-call per business requirement.
- Willing to be trained in our Manila office
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