IT Specialist
Herb Food Solutions Inc. Talisay Full-time
About the role
We are seeking an experienced IT Specialist to join our team at HERB FOOD SOLUTIONS INC.' in Talisay City Cebu. In this full-time role, you will play a critical part in ensuring the smooth and efficient operation of our organisation's IT systems and infrastructure.
What you'll be doing- Providing first-line technical support and troubleshooting for desktop, laptop and mobile devices
- Installing, configuring and maintaining software, hardware and network components
- Monitoring and managing IT systems to identify and resolve any issues
- Implementing and maintaining security measures to protect our IT systems and data
- Providing training and guidance to employees on the use of IT systems and applications
- Collaborating with the IT team to identify and implement improvements to our IT infrastructure
- Documenting IT processes and procedures to ensure consistency and knowledge sharing
- Proven experience as an IT Specialist or in a similar technical support role
- Strong knowledge of hardware, software, networking and security concepts
- Computer hardware and software installation, maintenance, and troubleshooting
- Network administration (LAN, WAN, Wi-Fi, VPN)
- Microsoft Windows Server and Desktop Operating Systems
- Microsoft 365 Administration
- Cybersecurity principles and data protection
- Database management and backup systems
- Cloud-based platforms and services
- ERP, Inventory Management, and Business Systems
- IT Asset Management
- Disaster Recovery and Business Continuity Planning
- CCTV, Biometric, Access Control, and Communication Systems
- Excellent troubleshooting and problem-solving skills
- Ability to communicate technical information effectively to both technical and non-technical stakeholders
- Familiarity with IT service management best practices and frameworks
- Relevant technical certifications or a degree in Computer Science or a related field
What we offer
At HERB FOOD SOLUTIONS INC.', we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits include:
- Competitive salary and annual performance reviews
- Comprehensive health insurance
- Opportunities for professional development and career advancement
- work-life balance initiatives
- A collaborative and inclusive company culture
If you are interested in this exciting opportunity, please apply now : asa•••••@herbfoodsolutions.com
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