Business Process Analyst (Supervisor)

Job Description

Description

Supports merchandising in sales and sales plan analysis, logistics, Merchandise Management System (MMS), Warehouse Management System (WMS) and Robotics Process Automation (RPA). Formulates policies and control procedures related to merchandising and ensure compliance thereafter on set policies and procedures.

• Acts as the business representative of the merchandising teams for company wide projects
• Conducts User Acceptance Test for Merchandising projects and change requests submitted by the Business Units. Documents processes and conducts training of the same once ready for roll out.
• Undertakes special projects/ studies on merchandising, merchandise financial planning and vendor related activities to improve current systems and procedures
• Prepares and releases memo on sales planning and monitoring.
• Develops, implements and maintains computerized systems (in coordination with IT) to improve workflow and ensure efficiency in Merchandising activities
• Conducts orientation on merchandising systems for newly hired merchandising personnel before user access is provided as well as training of users in case there are system enhancements in existing merchandising related IT applications.
• Communicates and manages different Business Unit / Retail Affiliate concerns pertaining to systems being handled.

• Bachelor's Degree in Information Systems, Industrial Engineering or any relevant field
• Strong skills in Microsoft Office applications, collaboration tools especially MS Excel
• At least 2 years of experience in retail, eCommerce and FMCG is an advantage
• Strong analytical and problem solving skills with keen eye for detail
• Ability to build strong, positive relationships with other key team members
• Ability to develop recommendations to improve business performance