Iloilo | Customer Service Associate | Online Streaming Account

apartmentTDCX placePavia calendar_month6/3/25

Job Highlights

Up to 10% monthly performance incentives*
HMO and life insurance coverage on day one.
Comprehensive health insurance coverage for dependents, including senior citizens and domestic partners.
Employee Assistance Program and Mental Health Consultations
Fast promotion and endless growth opportunities.
And many more!

All candidates must have at least one (1) valid government-issued ID and a soft copy saved on their phone for verification purposes.

Terms and conditions apply.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
A positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

Effectively and adequately handle transactions and deliver an outstanding customer experience through phone and email
Act timely on feedback provided by internal and external stakeholders with the objective of improving performance

Who are we looking for?

High School Graduate
Must have at least 1 year customer service or technical support experience in a BPO setup supporting international customers
Must have at least 6 months experience in a voice account
Strong verbal and written English communication skills
Positive, self-motivated, and energetic
Amenable to work in rotating shifts
Can work at Robinsons Cybergate 1, Pavia, Iloilo

About TDCX

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

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