Customer Service Associate
TDCX (PH) Inc Iloilo
Job Description
Job Highlights- Up to 20,000 New Hire Performance Bonus*
- Up to 1,000 worth of electronic gift cards for application milestones*
- Up to 10% monthly performance incentives*
- HMO and life insurance coverage on day one.
- Comprehensive health insurance coverage for dependents, including senior citizens and domestic partners.
- Employee Assistance Program and Mental Health Consultations
- Fast promotion and endless growth opportunities.
- And many more!
(*New Hire Bonus & Milestone Promos are exclusive to February classes. Terms and conditions apply.)
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- A positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission
You will help us deliver excellent service to our partner brands by performing these tasks:
- Effectively and adequately handle transactions and deliver an outstanding customer experience through phone and email
- Act timely on feedback provided by internal and external stakeholders with the objective of improving performance
- High School Graduate
- Must have at least 1 year customer service or technical support experience in a BPO setup supporting international customers
- Must have at least 6 months experience in a voice account
- Strong verbal and written English communication skills
- Positive, self-motivated, and energetic
- Amenable to work in rotating shifts
- Can work in Robinsons Cybergate 1, Pavia, Iloilo
TDCXPavia, 7 km from Iloilo
Graduate
• Must have at least 1 year customer service or technical support experience in a BPO setup supporting international customers
• Must have at least 6 months experience in a voice account
• Strong verbal and written English communication skills...
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