Makati - Channel Operations Support Executive
Nestle Makati Full-time
We are looking for a Channel Operations Support Executive to be accountable for ensuring strong Operations alignment that will drive achievement of service level agreement (OSA, execution, market hygiene and coverage) agreed with National Sales Managers.
A DAY IN THE LIFE…- Point person for aligning of results per Service Level Agreement per NSM and other relevant KPIs approved by Merchandising and Retail Operations Head.
- Drives resolution and achievement of activities and plans to achieve service level agreement with National Customer Group.
- Works with Sales Operations regional teams to ensure resources are utilized within set budget of the account / channel.
- Drives the creation of DIAL standards per accounts and implementation of set standards per tier.
- Develops and implements solutions to gaps on availability, activity execution, and bad goods in collaboration with Retail Operations Manager, Customer Managers, Supply Chain and Merchandising.
- Develops productive business relationships with Customer head office and region personnel
- At least 3 years in Customer Management/Operations and over this period has successfully delivered on KPIs.
- Has had experience in Customer Engagement
- Able to work cross-functionally with both internal & external teams
- Understands all sales functions i.e. CCSD, Customer, Field
TeleperformancePasay, 2 km from Makati
The Opportunity
Teleperformance is seeking an experienced and dynamic Operations Supervisor to join our Logistics Account team based in Pasay City, Metro Manila. As an Operations Supervisor, you will play a crucial role in overseeing the day-to-day...
Makati
Job Description
Posted on 21 July 2025
POSITION TITLE: BILINGUAL OPERATIONS OFFICER
• Coordinate daily operational tasks to ensure efficiency and compliance with company policies.
• Communicate with internal teams in both English and Bilingual...
Pasig, 6 km from Makati
performance, making difficult decisions when necessary to maintain effectiveness.
• Lead and oversee operations across Account Management, Compliance, and Market Analysis teams, ensuring outputs, goals, and service standards align with company strategy...